• Get answers to code questions and technical problems.
    •  Know what you need to be in compliance. You get e-mail answers from someone who actually knows.
      • I or one of my experienced technicians will respond to your e-mailed questions in the order they are received.
      • Direct e-mail:
  • Join our forum.
    •  Our forum is open to owners, maintenance staff, fire marshals, vendors, installing contractors, consulting engineers, and just about anybody with an interest in standby generators. Listen in or join the conversation.
  • Access our technical library
    • Over the years we have collected service and operator’s manuals covering a vast array of standby generators and automatic transfer switches. Some that are obsolete and some that are brand new. We can make this valuable resource available to you through e-mail.
  • Get inside information the generator sellers won’t tell you.
    • After 35 years in the business, I can help you avoid the pitfalls.
  • Develop your own effective maintenance program.
    • I can guide you in developing the most effective maintenance program.
  • Save money! Get the inside information on what your generator company really should be doing when the service or repair your generator.
  • Download our code compliant monthly test log.
  • Learn what you need to know before you buy a generator.
  • Much, much, more. You are tapping into knowledge accumulated over a lifetime of field service and engineering.

Call our direct line


If you cannot wait for an e-mailed response, you are welcome to call. 

When you call, have your credit card ready.  After we take your information over the phone and establish who you are and what kind of machine or issue concerns you, your time begins at $2.50 per minute. We will bill your credit card and send you a statement.

If we need to photocopy pages of manuals or wiring diagrams, we charge $1.00 per page. Other expenses, such as postage, packaging, and shipping will be charged to you at cost plus 15%.



Request More Information

Are you interested in learning more about what we have to offer you? We are more than happy to provide additional information about our products or services. For any other questions you have, contact us through the form below.

Please be sure to include your name, email, phone, and your question. You will receive a confirmation after submitting the form, and we will respond as quickly as possible for your satisfaction.

Contact us to learn more about our standby generator support.


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Standby Power Solutions, LLC disclaims any liability for any personal injury, property, or other damages of any nature whatsoever, whether special, indirect, consequential or compensatory, directly or indirectly resulting from the publication, use of, or reliance on this document. Standby Power Solutions, LLC also makes no guaranty or warranty as to the accuracy or completeness of any information contained herein. Anyone using this document should rely on his or her own independent judgment, or as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances.